Processing Time

All orders placed on:
https://annacustomtailorshop.com/

require 1–2 business days for processing before shipment.

During this time, our team carefully prepares, inspects, and packages your order to ensure it meets our quality standards.

If your order has not yet been shipped, it means it is still being processed. In case of delays or unexpected issues, we will notify you via email.

Once shipped, you will receive a confirmation email with a tracking number to monitor your package.

Delivery Time

Estimated delivery times are as follows:

Country / Region Shipping Fee Estimated Delivery Time
United States $6.4 5–8 business days

Please note:

  • We currently do not ship to U.S. military bases (APO/FPO addresses)
  • We do not support multiple shipping addresses in a single order

Taxes

Anna Custom Tailor Shop does not collect sales tax at this time.

However, customers are responsible for any applicable:

  • Local taxes
  • Duties
  • Customs fees

Shipping Delays

If your package takes more than 30 days to arrive, please contact us.

  • If confirmed lost by the carrier, we will issue a full refund
  • For delayed orders, our support team typically responds within 24–48 hours

Tracking Issues

If your tracking shows “Delivered” but you have not received your package:

  • Check around your home or mailbox
  • Ask neighbors or family members
  • Contact the shipping carrier

If unresolved, please contact us at:
📧 support@annacustomtailorshop.com

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

We are not responsible for delivery issues caused by:

  • Incorrect address
  • Missing address details
  • Incorrect contact information

If you notice an error, contact us immediately at:
📧 support@annacustomtailorshop.com

Note: If the order has already shipped, we may not be able to update the address.

Customs, Duties and Taxes

Customers are responsible for any:

  • Import duties
  • Customs taxes
  • Additional fees required by their country

If a package is refused due to these charges, we are not responsible for shipping costs or additional fees.

Failed Delivery Attempts

If delivery fails due to:

  • Customer unavailability
  • Refusal to accept the package

The shipment may be returned or discarded. In such cases, refunds are not guaranteed.

Contact Information

If you have any questions regarding shipping, please contact:

Anna Custom Tailor Shop
📧 Email: support@annacustomtailorshop.com
🌐 Website: https://annacustomtailorshop.com/